Managed day-to-day eCommerce operations for Brave Books, a Shopify-based online bookstore. My role focused on order fulfillment, order processing, and customer support to ensure a smooth and reliable shopping experience. I handled customer inquiries, coordinated order workflows, and maintained operational efficiency while supporting overall store performance.
Worked with the team behind TennisPAL to support marketing initiatives and day-to-day platform operations. My role focused on promoting the platform, assisting with user engagement, and collaborating closely with the design and development teams to improve user experience. I handled customer queries, supported campaign execution, and contributed to overall platform growth and usability.
Designed and developed a clean, user-friendly eCommerce website for a UK-based publishing client using the Kalium – Bookstore Theme. The client required an intuitive platform to showcase and sell publications online with a professional and trustworthy look. I implemented a streamlined shopping experience using WooCommerce and enhanced visual engagement with Slider Revolution, ensuring smooth navigation, responsive design, and an optimized layout for book discovery and sales.