Managed day-to-day eCommerce operations for Brave Books, a Shopify-based online bookstore. My role focused on order fulfillment, order processing, and customer support to ensure a smooth and reliable shopping experience. I handled customer inquiries, coordinated order workflows, and maintained operational efficiency while supporting overall store performance.
Marketing & Support Operations for Tennis Community Platform
- Client Name Fahd Syed
Worked with the team behind TennisPAL to support marketing initiatives and day-to-day platform operations. My role focused on promoting the platform, assisting with user engagement, and collaborating closely with the design and development teams to improve user experience. I handled customer queries, supported campaign execution, and contributed to overall platform growth and usability.
Mels Publications – Modern Bookstore Website for a UK-Based Publisher
- Client Sal Summers
- Platform WordPress
Designed and developed a clean, user-friendly eCommerce website for a UK-based publishing client using the Kalium – Bookstore Theme. The client required an intuitive platform to showcase and sell publications online with a professional and trustworthy look. I implemented a streamlined shopping experience using WooCommerce and enhanced visual engagement with Slider Revolution, ensuring smooth navigation, responsive design, and an optimized layout for book discovery and sales.
Thornton Law Firm
Developed and optimized the Thornton Law Firm website to provide a responsive and user-friendly platform for clients seeking legal assistance in mass tort and personal injury cases. Implemented features such as detailed practice area pages, attorney profiles, and contact forms to enhance user engagement and accessibility.
Modern Environments: Office Furniture and Design
Developed and optimized the ModEnvy Furnishings website, focusing on creating a responsive and user-friendly e-commerce platform. Implemented features such as product configurators, shopping cart functionality, and secure checkout processes to enhance user experience.
- Client Ozzie Burnham
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